Executive / Senior Executive, Vendor Management (VM)

* Drive strategic vendor partnerships by fostering strong relationships, facilitating open communication, and ensuring seamless operational support. * Architect and maintain a robust vendor management framework, encompassing regular coordination, timely follow-ups, and meticulous record-keeping. * Lead negotiation efforts with vendors, focusing on optimal pricing, service quality, and operational terms, while identifying opportunities for cost savings and efficiency gains. * Collaborate with cross-functional teams, including Sales, NOC, Accounts, and Client Service, to ensure unified operational execution and effective issue resolution. * Monitor and analyze vendor performance, pinpointing areas for improvement and implementing corrective actions to maintain high service standards. * Develop and disseminate operational reports, vendor performance updates, and coordination summaries, providing actionable insights to management and stakeholders. * Streamline operational processes by identifying inefficiencies, proposing practical solutions, and supporting the implementation of enhanced vendor management practices. * Ensure business continuity by coordinating with internal teams and external vendors to resolve operational issues, align vendor performance with organizational expectations, and maintain service quality. * Manage and maintain comprehensive documentation of vendor interactions, agreements, and operational activities, ensuring transparency and compliance. * Contribute to ongoing process improvement initiatives, leveraging operational expertise to inform strategic planning and drive continuous growth.