Waiter / Waitress, Grassroots Cafe

* Deliver exceptional customer experiences by warmly welcoming and engaging with patrons * Provide expert menu guidance, addressing questions and concerns about ingredients, portions, and potential allergens * Drive seamless service by accurately capturing orders and communicating effectively with kitchen and bar teams * Ensure prompt and professional food and beverage delivery, checking in with customers to resolve any issues * Maintain a clean and organized dining environment, adhering to rigorous food safety and hygiene standards * Manage transactions efficiently, handling payments and providing change or receipts as needed * Foster a collaborative and supportive team culture, working closely with kitchen and cafe staff to achieve shared goals * Lead by example in safeguarding, promoting a safe and respectful work environment that protects team members from harm, abuse, and exploitation * Architect and implement safeguarding policies and procedures, providing guidance and expertise to colleagues * Champion safeguarding standards, embedding them into every aspect of operations and encouraging others to do the same * Respond swiftly and appropriately to safeguarding incidents, following established reporting procedures and encouraging others to report concerns * Perform opening, closing, and cleaning duties as assigned, ensuring a smooth and efficient operation