* Spearhead technical support operations, driving prompt resolution of customer inquiries and issues related to CCTV and networking products.
* Architect and implement effective repair and servicing strategies, ensuring seamless maintenance and upkeep of products.
* Lead troubleshooting efforts, leveraging technical expertise to identify and resolve complex problems efficiently.
* Deliver exceptional after-sales support, fostering strong customer relationships through timely and effective communication.
* Manage customer expectations, providing clear and concise solutions to technical queries and concerns.
* Drive customer satisfaction, ensuring that all support interactions are handled with professionalism and courtesy.
Requirements
Experience
At least 3 years
Education
HSC
Diploma in Computer
Diploma in Electronics
Bachelor/Honors in CCTV or Mobile Phone, TV, Computer repair course
Additional Requirements
Only Male
CCTV and Networking device products service and support
