Senior Manager - Quality Assurance (Fashion Retail - Sailor)

* Architect and implement comprehensive Standard Operating Procedures (SOPs) for the Quality Department, driving continuous improvement and adherence to Sailor's standards. * Develop and maintain robust quality procedures across various production units, including in-house, subcontract, and FOB production, to ensure seamless execution. * Lead cross-functional teams, including Merchandising, Sourcing, and Production, to proactively identify, assess, and resolve complex quality and compliance concerns. * Foster a strong Quality team, driving expertise and excellence across three layers to enhance Product Quality. * Define and enforce quality parameters for materials and accessories at each production stage, ensuring compliance and adherence to Sailor's standards. * Drive pre-production meetings with suppliers and in-house teams, providing clear quality guidelines and ensuring effective implementation. * Oversee inline inspections, guide production teams, and supervise daily activities to ensure high-quality output. * Ensure final product quality, including ironing and packing, meets Sailor's standards, and provide hands-on support on production floors. * Conduct thorough fabric inspections, using standard systems, and make timely decisions on non-conforming materials to ensure quality. * Establish and enforce quality standards for trims and accessories, driving consistency and excellence. * Evaluate development and pre-production samples, providing clear accept/reject decisions with justification to the Design Team. * Validate pattern, marker, and alignment accuracy for all products, ensuring technical approvals and pre-production readiness. * Collect and analyze customer feedback, driving corrective and preventive actions (CAPA) to enhance product quality and performance. * Provide regular outlet support, evaluating product performance, collecting field insights, and resolving quality-related issues. * Design and deliver training programs for production teams on quality standards and updates, driving continuous skill development. * Prepare and maintain key performance reports, including Defects per Hundred Units (DHU) reports, and conduct monthly KPI review meetings with stakeholders. * Develop and maintain a supplier-wise quality database and grading system, providing analytical reports to senior management on trends, risks, and improvements.