Executive / Senior Executive - TeleSales & Business Development

* Spearhead customer outreach efforts through targeted phone calls to showcase product value propositions. * Deliver exceptional customer support by addressing product and company inquiries with precision and clarity. * Manage and maintain accurate customer data in the database, ensuring seamless information flow. * Proactively address customer concerns, resolving objections and turning them into opportunities. * Drive lead generation through regular raw data calls, converting prospects into viable leads. * Coordinate and schedule outdoor meetings and project visits to foster strategic relationships. * Analyze customer needs, developing tailored solutions to exceed satisfaction expectations. * Provide timely, accurate, and comprehensive information using cutting-edge methods and tools. * Resolve customer complaints efficiently, offering innovative solutions and alternatives within established timelines. * Collaborate with the Business Development Head to incubate novel business ideas and fuel growth. * Oversee the customer service process, ensuring world-class experiences and continuous improvement. * Adapt to evolving responsibilities and priorities as assigned by the Department, demonstrating flexibility and agility.