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ActionAid Bangladesh

Officer - GBV Case Management Supervisor

ActionAid Bangladesh
Cox`s Bazar (Teknaf, Ukhia)
ContractualNot specifiedBdJobsActive Hiring

Salary

Negotiable

Deadline

8 May 2026

Source

BdJobs

Location

Cox`s Bazar (Teknaf, Ukhia)

72%

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Salary

Negotiable

Deadline

8 May 2026

Key Responsibilities

* Lead the development and implementation of capacity-building plans for caseworkers and volunteers, driving technical competence and practice in GBV case management. * Foster a supportive team environment, providing emotional support and guidance to team members, and facilitating reflection and exploration sessions to enhance their technical knowledge and skills. * Architect and deliver training programs for national staff and volunteers on GBV case management, ensuring they have the necessary skills to provide high-quality services to survivors. * Drive the coordination of case management services, conducting individual supervision sessions, case file reviews, and case conferences to ensure effective support for survivors. * Manage and coach case management volunteers, building their capacity as para caseworkers and providing direct support for complicated and difficult cases. * Facilitate collaboration and communication with stakeholders, including protection colleagues, HR, finance, and operations departments, to ensure seamless program delivery. * Represent the organization in camp-level coordination meetings and interagency taskforces, fostering relationships with service providers, donors, and relevant stakeholders. * Develop and maintain relationships with key stakeholders, ensuring timely and appropriate services for survivors, and acting as a focal point for events and communications. * Oversee data management, ensuring the accuracy and quality of GBVIMS data, and performing quality checks on reports, including monthly and yearly progress reports. * Drive the development and implementation of data management tools, maintaining both hard and soft copies of data, and sharing monthly supervision reports and work plans with relevant stakeholders. * Champion a culture of inclusivity and feminist leadership, promoting a supportive and empowering work environment that prioritizes the well-being and dignity of survivors.

Requirements

Experience

At least 3 years

Education

  • Master of Social Science (MSS) in Development Studies, Sociology, Psychology
  • Master’s degree in Gender Studies, Development Studies, Sociology, Psychology, or other relevant social science disciplines

Additional Requirements

  • Minimum 3 years of experience in GBV case management with NGOs/INGOs
  • Prior experience in case management supervision and coaching
  • Proficiency in using GBVIMS or similar case management systems
  • Strong understanding of GBV case management principles and tools
  • Effective communication and coordination skills
  • Proficiency in data management and reporting systems
  • Capacity to provide training and coaching to diverse teams
  • Empathy, resilience, and ability to manage sensitive situations with professionalism
  • Commitment to feminist leadership principles and anti-racism practices

Compensation & Benefits

mobile & internet allowancemedical benefitgroup life insurance

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