W
Officer - Case Management
World Vision Bangladesh
Cox`s Bazar (Ukhia)
Full TimeNot specifiedBdJobsActive Hiring
Salary
৳40k - ৳45k
Deadline
7 May 2026
Source
BdJobs
Location
Cox`s Bazar (Ukhia)
72%
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Salary
৳40k - ৳45k
Deadline
7 May 2026
Key Responsibilities
* Drive the implementation of field-level case management activities, ensuring alignment with the Bangladesh Crisis Response Program's priorities and delivering high-quality services.
* Architect training programs and capacity-building initiatives for field-level teams, enhancing their expertise in case management processes and interventions.
* Lead regular supervision meetings with caseworkers, ensuring the effectiveness and timeliness of case management processes and providing coaching and guidance as needed.
* Manage case follow-up and review, guaranteeing that all cases are handled within established timelines and to the required standards.
* Foster strong relationships with community systems, promoting effective referral mechanisms and collaboration with child protection teams, community-based child protection mechanisms, and other stakeholders.
* Develop and maintain internal and external referral mechanisms, ensuring seamless case management and follow-up across sectors.
* Champion safeguarding compliance, adhering to World Vision's policies, CPSS, and standards, and promoting a culture of child protection and participation.
* Collaborate with cross-functional teams to implement case management program interventions, providing coaching and support to ensure successful program delivery.
* Facilitate field-level coordination with other sectors, such as education, GBV, site management, and sector/camp coordination, to ensure integrated and effective service delivery.
* Drive the development of activity concept notes, review financial reports, and maintain accurate spending records and up-to-date budgets.
* Design and implement case management and CPiE implementation plans, ensuring community-level participation and responsiveness to local needs.
* Develop and maintain a CP/CM database, contributing to indicator reporting and informing program decision-making.
* Integrate child safeguarding into case management activities, working closely with other sectors to promote a culture of protection and participation.
* Facilitate donor field visits, ensuring effective communication and relationships between World Vision and communities.
* Ensure field-level coordination with other sectors, promoting a cohesive and integrated approach to service delivery.
Requirements
Experience
At least 3 years in NGO
Skills
AnalyticalDocumentationProblem-solvingInterpersonalNegotiationTeam-buildingCommunication
Education
- University degree in Social sciences, education, or international law
- Master’s degree
Additional Requirements
- Short-term contract: 4 months
- Working with computer data and data management
- Past exposure to working in CP/CM coordination or case management
- Awareness of children’s rights
- Experience working in a team and collaboration with partners
- Advanced knowledge of CPMS, CPIMS+ Red Cross, and NGO Code of Conduct
- Strong interpersonal relationship and team-building background
- Excellent analytical, documentation, problem-solving, interpersonal and negotiation skills
- Possess the ability to work with different partners, local authorities, local organizations, and NGOs, to develop and maintain positive collaboration and relationships
- Must be ready to work in a multi-cultural environment
- Familiar with CFSs, Case management, peacebuilding, community engagement, and adolescent engagement
- Appropriate communication skills and approachable
- Must have no history of violation of children`s rights
- Cross-cultural sensitivity, flexible worldview, emotional maturity, and physical stamina
- Ability to work in and contribute to the team-building environment
- Professional Proficiency in English, Bangla and Rohingya
- Required travel and/or work environment accommodations: Must be able to do multiple tasks and willingness to travel in various locations of BRCR as required
Compensation & Benefits
Weekly 2 holidays
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