Senior Branch Manager (Micro Finance Programme)

* Drive branch-level Micro Finance operations to achieve exceptional performance, financial discipline, and portfolio quality * Lead high-performing teams to exceed targets for loan disbursement, recovery, savings mobilization, and outreach, fostering a culture of excellence and accountability * Architect and implement strategic plans to maintain outstanding portfolio performance, ensuring OTR ≥ 98% and PAR ≤ 5% * Champion operational excellence, ensuring 100% compliance with organizational policies, procedures, and regulatory requirements * Develop and execute cluster-based geographical models and digital Micro Finance systems, leveraging technology to enhance efficiency and impact * Manage, motivate, and develop branch staff, providing guidance, coaching, and support to ensure exceptional performance and career growth * Conduct regular field visits, center meetings, and portfolio assessments to ensure program quality, identify areas for improvement, and inform data-driven decision-making * Foster a culture of transparency, accountability, and zero tolerance for financial irregularities and misconduct, ensuring the highest standards of integrity and ethics * Oversee cash management, documentation, and reporting, ensuring accuracy, compliance, and timely submission of branch performance reports * Analyze branch performance, identifying areas for improvement and developing strategic plans to address challenges and capitalize on opportunities * Collaborate with cross-functional teams to drive business growth, improve processes, and enhance overall organizational performance, contributing to the achievement of ESDO's mission and strategic objectives