Resort Manager - Nova Green House & Resort (Munshiganj)

* Drive sales growth and motivate the team to achieve targets, fostering a results-driven culture at Nova Green House & Resort. * Oversee the seamless execution of daily operations, ensuring efficiency, profitability, and exceptional customer experiences. * Champion high-quality service standards across all food and beverage outlets, empowering employees to deliver outstanding customer satisfaction. * Streamline procurement processes by reviewing and approving requisitions, ensuring compliance with company policies and procedures. * Stay abreast of licensing legislation, assuming legal responsibility for the premises and ensuring adherence to regulatory requirements. * Architect departmental workflows, defining roles and responsibilities to promote logical and efficient operations. * Maintain a pristine and well-maintained resort environment, ensuring exceptional guest experiences and adherence to quality standards. * Optimize staffing levels to meet business needs, driving productivity and efficiency. * Collaborate on annual budget planning, including departmental operating budgets, capital expenditures, and manpower allocation. * Analyze and control departmental costs, ensuring performance aligns with budgetary expectations and identifying areas for improvement. * Monitor and analyze guest trends, check-in and check-out patterns, and visitor behavior to inform business decisions. * Ensure accurate and timely documentation of financial transactions, including bills, vouchers, and receipts. * Develop and present monthly financial statements, including collection and deposit summaries, to inform business planning and strategy. * Conduct market research and competitor analysis, providing actionable insights and creative suggestions to drive business growth and strategic planning.