Social Media & Content Executive – Cozy Cub

* Spearhead the development of captivating social media content that drives engagement and brand loyalty across multiple platforms, including Facebook and Instagram. * Architect and execute daily social media strategies, encompassing post creation, comment moderation, and message management. * Deliver exceptional customer experiences by responding promptly to inquiries and maintaining a consistent, professional brand voice. * Foster a loyal community by designing and implementing interactive content that sparks meaningful conversations and encourages customer participation. * Stay ahead of the curve by monitoring emerging social media trends and proposing innovative ideas to amplify reach and engagement. * Collaborate with cross-functional teams, including design and sales, to conceptualize and execute cohesive campaigns that drive business results. * Drive data-informed decision-making by tracking key performance metrics, analyzing engagement patterns, and presenting actionable insights through regular reporting. * Leverage social media analytics tools to optimize content performance, identify areas for improvement, and refine the overall social media strategy.