Receptionist / Front Desk Executive.

• Deliver exceptional patient experiences by providing warm and professional welcomes to patients and visitors. • Streamline patient check-in and check-out processes to ensure efficient clinic operations. • Respond to phone calls, emails, and inquiries with promptness and precision, ensuring timely resolutions. • Architect seamless appointment scheduling, confirming patient bookings and optimizing clinic flow. • Drive data accuracy by maintaining up-to-date patient records and updating information as needed. • Educate patients on hospital services, policies, and procedures, ensuring informed decision-making. • Guide patients through test preparation, empowering them with knowledge and confidence. • Maintain a tidy and organized reception area, reflecting the hospital's commitment to quality care. • Foster collaborative relationships with medical staff and departments to deliver cohesive patient experiences. • Lead billing operations, generating and processing patient invoices with accuracy and speed. • Manage patient payments, handling cash, credit card, and online transactions with efficiency and security. • Ensure comprehensive patient information records, verifying accuracy and completeness. • Record and post payments to patient accounts, maintaining transparent and accurate financial records. • Proactively manage accounts receivable, following up on outstanding invoices to minimize revenue losses.