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Child Protection Case Management Supervisor
ActionAid Bangladesh
Cox`s Bazar
ContractualNot specifiedBdJobsActive Hiring
Salary
Negotiable
Deadline
3 May 2026
Source
BdJobs
Location
Cox`s Bazar
72%
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Salary
Negotiable
Deadline
3 May 2026
Key Responsibilities
* Lead the delivery of high-quality child protection case management services, ensuring a child-centered, rights-based, and ethical approach.
* Drive the management of complex, high-risk, or sensitive cases, including abuse, neglect, exploitation, child labor, and child marriage, providing technical guidance and support to case workers.
* Oversee day-to-day case management activities, including identification, assessment, case planning, referrals, follow-up, and case closure, in line with inter-agency guidelines and national frameworks.
* Architect and implement effective supervision and team management strategies, providing regular case reviews, field mentoring, and coaching to CP Case Workers.
* Manage and maintain accurate, complete, and high-quality case files, identifying capacity gaps and recommending training or coaching support.
* Develop and implement robust documentation and information management systems, ensuring confidential, ethical, and secure storage and sharing of child protection information.
* Facilitate seamless referrals and coordination with relevant services, including GBV, Health, MHPSS, Education, and Legal Aid, maintaining functional referral pathways and community-level coordination.
* Foster a culture of continuous learning and improvement, supporting onboarding, orientation, and on-the-job learning for new CP Case Workers, and contributing to quality assurance processes.
* Drive adherence to child safeguarding, PSEA, and Code of Conduct standards, promoting a safe and secure environment for children and staff.
* Prepare and submit regular case management updates, reports, and inputs, ensuring compliance with donor requirements and internal documentation standards.
* Ensure safeguarding and child protection policies are followed, and staff wellbeing is prioritized, promoting a secure and supportive work environment.
Requirements
Experience
2 to 3 years
Education
- Bachelor of Social Science (BSS) in Social Work, Psychology, Sociology
- Bachelor’s degree in Social Work, Psychology, Sociology, Child Development, or related field
Additional Requirements
- Minimum 2-3 years of experience in child protection case management
- At least 1 year of experience supervising case workers or field teams
- Experience working in humanitarian or refugee contexts preferred
- Strong knowledge of CP Case Management Guidelines and Child Protection Minimum Standards
- Experience with CPIMS+ and safe information management
- Strong supervision, mentoring, and case analysis skills
- Ability to handle sensitive cases with professionalism and empathy
Compensation & Benefits
Monthly Gross SalaryMobile & internet allowanceMedical benefitGroup life insurance
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