Customer Service & Telemarketing Executive

• Handle customer inquiries and provide accurate information courteously.• Conduct tele sales and cold calls to achieve sales targets.• Make outbound calls to potential customers to promote products/services• Engage with interested leads through outbound calls, providing information and assistance to help them complete their service journey.• Maintain call logs, follow-ups, and escalate unresolved issues.• Demonstrate patience and empathy while handling difficult situations.• Proactively reach out to potential customers to promote services and convert leads into successful sales.