Customer Support Agent (On-Site)

* Deliver exceptional customer experiences through prompt and professional support to international clients via live chat and other channels. * Drive issue resolution by identifying, tracking, and documenting customer concerns, and resolving them efficiently. * Lead responsive and effective communication, ensuring timely and satisfactory responses to customer inquiries. * Collaborate on website-related tasks, contributing to seamless operations and maintenance. * Foster a culture of customer satisfaction, driving positive outcomes and continuous improvement. * Work on-site at our Mirpur-2 office, adhering to standard working hours of 8:00 AM - 6:00 PM. * Participate in a 10-day trial period, focusing on training, evaluation, and integration into our team.