Retail Sales Operations Manager (Mobile Phone)

* Drive retail sales operations across a network of electronics retail outlets, ensuring consistent growth and operational excellence. * Architect and execute retail strategies, overseeing the implementation of policies, SOPs, and brand standards to maintain a cohesive customer experience. * Lead high-performing sales teams, providing guidance and support to exceed sales targets and maximize sales conversion. * Conduct regular field visits to monitor operations, identify areas for improvement, and implement corrective actions to optimize performance. * Foster strong relationships between Head Office and retail outlets, ensuring seamless day-to-day operations and effective communication. * Manage inventory levels, coordinating with cross-functional teams to prevent stock shortages and overstocking, and ensuring optimum product availability. * Develop and execute campaigns, promotional offers, and marketing activities, organizing in-store product demonstrations and activations to drive sales and customer engagement. * Gather and analyze market intelligence, tracking competitor activities, pricing, and strategies to inform sales and marketing decisions. * Create and present regular sales and operational reports, analyzing data to identify trends, opportunities, and areas for improvement, and driving data-informed decision-making.