Associate Consultant Intern

• Spearhead client interactions through inbound and outbound calls, delivering timely and accurate solutions to service-related inquiries. • Architect seamless multichannel support, leveraging phone, email, WhatsApp, social media, and in-person meetings to drive effective communication. • Drive sales growth by identifying potential clients, nurturing leads, and presenting tailored service packages to close deals. • Manage quotation and invoicing processes, utilizing company software to generate estimates, quotations, and invoices that meet client needs. • Develop and maintain meticulous client records, documenting interactions, feedback, complaints, and resolutions to inform future support. • Foster long-term client relationships through regular follow-ups, ensuring satisfaction and timely service delivery. • Build and maintain strong client relationships, driving retention and referrals through exceptional service and support. • Inform sales and marketing strategies with data-driven insights, providing client updates, feedback reports, and performance metrics. • Collaborate with cross-functional teams, providing administrative and operational support to drive business objectives and enhance overall efficiency.