Assistant Manager - Operations

* Spearhead day-to-day operations, driving business growth and customer satisfaction in the travel and tourism sector. * Lead high-performing sales, ticketing, and customer service teams to achieve exceptional results. * Architect and execute strategic plans to meet company objectives and propel business expansion. * Champion compliance with industry regulations and company policies, ensuring seamless operations. * Foster strong partnerships with airlines, vendors, and corporate clients to fuel business development. * Develop and present operational and performance reports, providing actionable insights for management. * Drive issue resolution, efficiently addressing escalated customer and business concerns to maintain exceptional service standards.