Customer Service Officer-Student Consultnacy

* Drive exceptional customer experiences through inbound and outbound calls, providing personalized support to students and guardians. * Deliver expert guidance on international education opportunities, including university options, courses, and visa processes, to empower informed decision-making. * Foster meaningful relationships with potential students, motivating them to explore consultation opportunities and guiding them through the recruitment process. * Uphold a professional and approachable communication style, ensuring seamless interactions with diverse stakeholders. * Spearhead proactive follow-ups with prospective students, meticulously maintaining records of interactions to inform strategic recruitment efforts. * Collaborate with the team to achieve ambitious student recruitment targets, contributing to the company's growth and success. * Leverage strong convincing abilities and polished behavior to build trust and credibility with students, parents, and partners. * Thrive in a fast-paced environment, navigating pressure and deadlines to consistently meet performance goals. * Utilize basic computer skills, including MS Office, internet browsing, and email handling, to streamline tasks and enhance productivity.