Call Center Operator

* Drive customer engagement by delivering accurate and up-to-date information about the company and its insurance products. * Resolve customer complaints and issues in a professional and courteous manner, ensuring prompt and effective solutions. * Lead the achievement of daily and weekly call service targets, prioritizing quality and customer satisfaction. * Foster strong relationships with customers through proactive and polite communication, building trust and loyalty. * Collaborate with colleagues and supervisors to ensure seamless operations and adherence to company protocols. * Safeguard customer data and company information with utmost confidentiality and integrity. * Champion customer satisfaction, promoting a positive company image and reinforcing Rupali Life Insurance PLC's reputation as a trusted industry leader.