IT Technician, Office of IT

* Deliver expert technical support for a range of devices, including desktops, laptops, printers, and networking equipment. * Architect and implement operating systems and software applications to drive business efficiency. * Diagnose and resolve complex hardware, software, and network issues, ensuring minimal downtime and optimal system performance. * Provide proactive support to users across multiple departments and locations, fostering a culture of technical excellence. * Collaborate on network infrastructure maintenance and server management tasks, ensuring seamless IT operations. * Develop and maintain accurate documentation of IT assets and service records, enabling data-driven decision making and continuous improvement.