Optic Shop Assistant

* Drive exceptional customer experiences by delivering warm and professional service to patients and customers in a clinical retail environment. * Architect personalized eyewear solutions by guiding customers through the selection process, recommending frames, lenses, and accessories tailored to their unique needs and prescriptions. * Lead the measurement and fitting process, taking precise optical measurements and making adjustments to ensure accurate and comfortable eyewear dispensing. * Manage inventory levels, receive and process new stock, and maintain a visually appealing shop floor, ensuring seamless day-to-day operations. * Deliver clear and concise dispensing instructions to customers, ensuring a smooth journey from consultation to eyewear delivery and resolving any post-sale concerns with patience and expertise. * Stay at the forefront of industry trends and product knowledge, including new eyewear products, lens types, and coatings, to provide informed recommendations and drive sales growth. * Foster a culture of continuous improvement, escalating complex customer matters to supervisors when necessary and contributing to a positive and supportive team environment. * Champion the hospital's commitment to care and professionalism, upholding the highest standards of customer care and ensuring every interaction reflects the organization's values.