Sr. Executive/Assistant Manager - Quality Control (QC)

* Spearhead the development and implementation of Standard Operating Procedures (SOPs) to drive quality control excellence. * Architect manufacturing instructions and specifications for raw materials, in-process items, and finished goods to ensure seamless production. * Drive internal quality audits to guarantee compliance with regulatory standards, identifying areas for improvement and implementing corrective actions. * Analyze market-returned products to pinpoint root causes, recommending proactive measures to prevent future occurrences. * Lead product traceability efforts across the supply chain, ensuring readiness for product recalls and maintaining meticulous records. * Oversee risk management practices, including pest control, product integrity, and hygiene, to mitigate potential threats to production units. * Ensure rigorous quality standards are met at every production stage, adhering to company and regulatory requirements for frozen food items. * Conduct strategic supplier audits, leveraging risk analysis to verify compliance with food safety standards and foster collaborative relationships. * Manage customer complaints, conducting thorough investigations and reporting outcomes to stakeholders to maintain transparency and trust. * Collaborate with internal and external service providers to maintain and calibrate laboratory instruments, ensuring accuracy and reliability. * Monitor and optimize temperature conditions in storage and production areas to safeguard product quality and integrity.