Social Media & Customer Communication Executive

* Spearhead social media strategy, curating engaging visual content and storytelling through regular photo and video uploads. * Craft innovative, platform-specific visuals that captivate audiences and elevate brand presence. * Drive visual storytelling through graphic design and video editing, bringing brand narratives to life. * Architect and execute multi-channel social media marketing campaigns that drive brand awareness and conversions. * Foster customer relationships by responding to and resolving social media inquiries, ensuring timely and personalized support. * Amplify sales efforts by providing strategic support to tele-sales activities, driving revenue growth and customer acquisition. * Conduct on-site field visits to stay attuned to market trends, customer needs, and emerging opportunities.