Customer Relationship & Sales Executive (Female)

* Drive client engagement through proactive outreach, maintaining relationships with existing clients and gathering feedback to inform service improvements. * Foster a culture of customer satisfaction, collecting referrals and encouraging word-of-mouth marketing to expand our network. * Lead sales conversion efforts by promoting tailored services and identifying upsell opportunities that meet clients' evolving needs. * Manage online communications, responding to social media inquiries and converting digital interactions into tangible workshop visits or bookings. * Architect exceptional customer experiences, ensuring every interaction reflects Autobahn's premium service standards and addressing basic complaints with professionalism and empathy. * Analyze customer feedback, providing actionable insights to management that inform strategic decisions and fuel business growth. * Develop and execute strategies to increase monthly revenue through targeted client engagement and sales initiatives.