Sr. Officer/Executive (Territory Manager) - Cumilla, Mymensingh, B-Baria

* Drive monthly installment collections through strategic planning and execution. * Architect a robust collection process leveraging banking channels to maximize efficiency. * Lead sales inspections post-booking confirmation to ensure seamless customer onboarding. * Develop and submit regular recovery reports to supervisors, providing actionable insights. * Collaborate with supervisors to resolve recovery crises and critical matters, ensuring timely issue resolution. * Manage final settlement and ownership transfer processes for customers, ensuring a smooth experience. * Design and implement daily, weekly, and monthly work plans, aligning with supervisor expectations. * Foster open communication with dealers, keeping them informed about recovery progress and challenges. * Achieve and exceed collection targets set by management, contributing to business growth. * Build and maintain profitable relationships with existing and potential customers, driving long-term value. * Negotiate and settle payment plans, terms, and conditions with clients to recover outstanding debts. * Analyze customer accounts to identify overdue payments, initiating proactive recovery actions. * Maintain accurate and up-to-date records of client interactions, ensuring transparency and accountability. * Monitor payment schedules, following up on outstanding debts to ensure timely recovery and minimize losses. * Deliver regular progress reports to the Recovery Manager, providing updates on account status and recovery targets. * Educate customers on their debt and payment options, ensuring clarity and transparency. * Resolve disputes and discrepancies in billing or charges, ensuring customer satisfaction and fairness. * Execute vehicle seizure procedures when customers fail to meet installment payments, in accordance with company policies.