Online Admin Officer (Quran & Academic Tuition Services)

* Spearhead communication with parents and students through multiple channels, including phone, WhatsApp, and email, to deliver exceptional customer service. * Drive business growth by managing incoming enquiries, handling lesson bookings, and optimizing student attendance. * Collaborate with teachers to ensure seamless lesson delivery, providing guidance and support to enhance their performance. * Lead the recruitment and training of new tutors, conducting interviews and onboarding processes to build a high-quality teaching team. * Champion quality assurance, monitoring teaching standards and implementing measures to maintain excellence in online tuition services. * Oversee financial operations, including payment processing, fee tracking, and follow-up on outstanding payments to ensure timely and accurate transactions. * Calculate and process teacher payments with precision, ensuring fairness and transparency. * Develop and maintain accurate student records and administrative data, informing business decisions and driving operational efficiency. * Contribute to the overall success of online tuition services, providing administrative support and expertise to drive growth and expansion.