Manager / Assistant Manager - Sales & Marketing

* Spearhead the development and execution of a comprehensive sales strategy to drive revenue growth across all hotel outlets, including rooms, meetings, events, and food and beverage. * Architect and implement a robust sales and marketing plan, closely monitoring progress against KPIs, budgets, and revenue targets. * Foster and expand relationships with new and existing clients, identifying opportunities to increase business and drive loyalty. * Conduct market analysis to identify emerging trends, new markets, and potential clients, informing sales and marketing efforts. * Drive business growth through strategic contracting and negotiation of tour series agreements. * Collaborate with the hotel team to organize site inspections, familiarization trips, and other client engagement activities. * Manage and optimize the hotel's online presence, including third-party websites, digital marketing, and social media platforms. * Develop and implement effective sales plans, communicating them clearly to all stakeholders and ensuring alignment with overall business objectives. * Lead the creation and distribution of promotional materials, ensuring brand consistency and compliance with Great National branding guidelines. * Curate engaging in-house promotional content, supporting new sales and marketing initiatives and driving customer engagement. * Design and execute targeted advertising campaigns to promote food and beverage offerings in local markets. * Manage the guest database, ensuring data accuracy and up-to-date client information. * Track and record client correspondence, including quotations, contracts, and other relevant documentation. * Represent the hotel at trade fairs, mall promotions, tourism events, and other external engagements, promoting the hotel's brand and offerings. * Organize and host client entertainment events, both on and off-site, to drive business growth and build relationships. * Uphold the highest standards of professional conduct, providing exceptional service to clients, guests, and stakeholders. * Deliver weekly sales and marketing activity reports to senior leadership, providing insights and recommendations to inform business decisions.