Jr. Office Executive (Digital Sales & Customer Support)

* Deliver exceptional customer experiences by resolving queries and concerns via multiple channels, including phone, email, and messaging platforms. * Drive sales growth by providing in-depth product knowledge and expert support to customers, guiding them through the purchasing process. * Maintain accurate and up-to-date product information within internal systems, ensuring seamless access to critical data. * Collaborate with cross-functional teams to architect swift and effective solutions to customer issues, fostering a culture of prompt and efficient support.