Customer Relationship Manager (CRM)

* Spearhead customer interactions via multiple channels, including phone and email, to deliver exceptional support. * Drive client satisfaction by identifying areas for improvement and proposing innovative solutions. * Collaborate with the Digital Marketing Team to align strategies and boost customer engagement. * Gather and maintain accurate customer data, ensuring seamless database management. * Execute daily tasks with precision, adhering to instructions and deadlines. * Analyze investment portfolios to inform data-driven decisions and optimize results. * Leverage in-depth knowledge of capital markets to provide expert guidance and support.