IT Support Cum Social video Marketing Expert

* Spearhead IT support operations, diagnosing and resolving technical issues, and installing operating systems and software to ensure seamless user experience. * Deliver top-notch technical assistance to end-users for a range of IT assets, including desktops, laptops, and peripherals, adhering to company IT policies. * Troubleshoot and maintain IP cameras, CCTV systems, video conferencing equipment, and access control devices to ensure optimal functionality. * Drive IT inventory management, maintaining accurate records of hardware and software assets, and ensuring proper documentation. * Foster a collaborative team environment, working closely with colleagues to achieve shared goals and objectives. * Design and implement network cabling infrastructure, providing basic networking support to ensure connectivity and efficiency. * Architect and execute online marketing strategies, leveraging Facebook, social media, and website management to drive engagement and growth. * Develop and manage online presence using platforms like WordPress or Wix, with a solid understanding of HTML/CSS fundamentals. * Lead social media marketing efforts, managing multiple platforms, including Facebook, LinkedIn, Instagram, and YouTube, to maximize brand visibility. * Create and schedule compelling content, ads, and campaigns, utilizing Search Engine Optimization (SEO) techniques to boost online presence. * Drive SEO initiatives, understanding search engine mechanics, and applying on-page and off-page optimization strategies to improve website ranking. * Craft engaging content for various channels, including social media posts, emails, and websites, to captivate audiences and drive conversions.