Travel Consultant - Holiday Department

* Drive customer satisfaction by delivering personalized travel solutions and meeting their unique requirements * Foster strong relationships with clients through effective communication, building trust, and providing exceptional service * Architect tailored holiday packages, including fare quotations, pricing, and email correspondence with clients and partners * Collaborate with global partners, such as coach operators, airlines, hoteliers, and resort representatives, to create seamless travel experiences * Manage bookings, invoicing, and package issuance, ensuring accuracy and attention to detail * Leverage in-depth knowledge of worldwide destinations to curate compelling holiday packages and drive sales * Provide prompt and satisfactory responses to customer inquiries, resolving issues via phone and email * Guide clients through visa processing, including documentation requirements and submission to embassies * Lead customer support efforts, addressing questions and concerns related to airline ticketing, hotel bookings, and travel arrangements