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Business Development Analyst (Night Shift)
Apex Data Management & IT Ltd
Dhaka (Banani)
Full TimeNot specifiedBdJobsActive Hiring
Salary
Negotiable
Deadline
15 May 2026
Source
BdJobs
Location
Dhaka (Banani)
Salary
Negotiable
Deadline
15 May 2026
Key Responsibilities
* Drive exceptional customer experiences by delivering seamless end-to-end service, exceeding client expectations and embodying the company's brand standards.
* Champion quality control by monitoring field force performance, identifying areas for improvement, and implementing corrective actions to ensure high-quality service delivery.
* Foster a deep understanding of the organization's inner workings, including core functions, operations, management perspectives, and policies, to inform strategic business decisions.
* Spearhead performance reviews, business meetings, and regular coordination to ensure alignment with company commitments and standards.
* Architect efficient payment processes, streamlining client and vendor transactions to minimize errors and maximize accuracy.
* Lead collaborative efforts with clients, vendors, and internal stakeholders to maintain open communication channels, resolve issues promptly, and uphold service excellence.
* Develop and implement process improvements to optimize service delivery, enhance client satisfaction, and drive business growth.
Requirements
Education
- Masters
- Bachelor/Honors
Additional
- Telecommunication experience
- BPO/ Data Entry Firm experience
- Call Center experience
Compensation & Benefits
T/APerformance bonusWeekly 2 holidaysYearly Salary ReviewFestival Bonus: 2Conveyance Allowance: 2,500 TakaSales Incentive Quarterly/Half yearlyLong Service AwardStructured Training & Development Program
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