Head of Business Operation (Business Operation Department)

* Spearhead office operations, driving exceptional customer experiences through a high-performing team. * Implement and maintain robust internal controls, ensuring compliance with regulatory requirements and adherence to company policies. * Oversee transaction processing, verifying accuracy and regulatory conformity to mitigate risk. * Manage office infrastructure, including facilities, security, and IT systems, to ensure a secure and efficient work environment. * Drive timely submission of reports and statements to regulatory bodies, maintaining transparency and accountability. * Champion cost optimization initiatives, identifying areas for improvement and implementing strategies to enhance branch profitability. * Foster a culture of productivity and engagement, motivating employees to achieve their full potential. * Lead, develop, and mentor a talented team, empowering them to excel in their roles and drive business growth. * Ensure customer compliance with trade regulations, sanction letter conditions, and covenant requirements, providing guidance and support as needed.