Sr. Officer / Officer - Recovery

• Proactively follow up with clients to recover overdue payments in a timely manner.• Distribute invoices accurately and on schedule.• Maintain consistent and professional communication with clients via phone, email, and in-person visits when necessary.• Collaborate with the sales, accounts, and legal departments to resolve issues related to delayed or disputed payments.• Manage challenging or long-standing outstanding cases with a strategic and solution-oriented approach.• Maintain accurate and up-to-date records of all collection efforts and client communications.• Prepare and submit daily, weekly, and monthly reports on collection status and recovery performance.• Ensure all collection activities comply with company policies and relevant legal and regulatory requirements.