Product and Process Development Officer for Retail Distribution

A Leading Private Commercial Bank is looking for Experienced Official/s for the following post: Job Title: Product and Process Development Officer for Retail Distribution Place of Posting: Retail Distribution Division, Head Office Employment Status: Permanent in the rank up to Senior Executive Officer.Key Responsibilities:• To design, develop, and enhance banking products and processes, ensuring operational efficiency, customer satisfaction, and compliance with regulatory requirements. • Develop and implement new banking products and service offerings aligned with business strategy • Review and optimize existing processes to improve efficiency, reduce risk, and enhance customer experience • Collaborate with business units, IT, and operations for smooth product rollout • Conduct market research and competitor analysis to inform product strategy • Ensure all products and processes comply with Bangladesh Bank regulations and internal policies • Monitor product performance and process effectiveness, recommending improvements • Prepare detailed documentation, process manuals, and SOPs for new and revised products • Support training and awareness programs for staff on new products and processes