Digital Content & Web Executive

• Drive website content strategy, ensuring accuracy, relevance, and freshness through regular updates and maintenance • Manage and optimize product listings, including pricing, imagery, descriptions, and promotions to enhance customer engagement • Lead inventory management, monitoring product availability and ensuring seamless updates to listings • Streamline order processing, organization, and record-keeping to deliver exceptional customer experiences • Develop and maintain precise invoicing and order records, ensuring data integrity and compliance • Deliver prompt and personalized responses to customer inquiries via website messaging and chat platforms • Identify, troubleshoot, and resolve website issues, collaborating with developers to ensure swift resolution • Architect a seamless user experience, ensuring the website operates smoothly and efficiently • Spearhead emergency tasks and special projects as directed by management to support business operations • Cultivate social media presence, creating and scheduling engaging content, and fostering audience interaction across platforms • Design and format visually appealing content, incorporating images, graphics, and layouts that drive readability and engagement • Analyze campaign performance using data analytics tools, such as Google Analytics, and develop insightful reports to inform marketing strategies • Collaborate with cross-functional teams, including designers, developers, and management, to achieve marketing objectives and drive business growth