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Manager- Operations

Essence Medical Bangladesh Limited.
Dhaka (Banani)
Full TimeNot specifiedBdJobsActive Hiring

Salary

Negotiable

Deadline

29 Apr 2026

Source

BdJobs

Location

Dhaka (Banani)

Salary

Negotiable

Deadline

29 Apr 2026

Key Responsibilities

* Spearhead daily clinic operations, driving seamless workflow, maintaining a clean and safe environment, and ensuring adherence to regulatory requirements. * Lead and develop high-performing teams by recruiting, training, and supervising staff, as well as managing schedules and conducting performance evaluations. * Deliver exceptional customer experiences by resolving complaints, setting high service standards, and orchestrating the patient journey from initial consultation to follow-up care. * Drive financial performance by managing budgets, overseeing billing and collections, and optimizing inventory levels for medical supplies, pharmaceuticals, and retail products. * Architect and execute business growth strategies, leveraging marketing initiatives to boost transaction rates, patient retention, and new client acquisition. * Ensure regulatory compliance, maintaining stringent clinical governance and safety standards, and adhering to local, state, and federal laws. * Foster strategic partnerships with external suppliers and vendors to secure equipment maintenance and inventory procurement. * Resolve patient disputes and service issues promptly and professionally, protecting the clinic's reputation and upholding patient satisfaction. * Collaborate with medical staff and leadership to launch new treatments, drive patient engagement, and achieve business objectives, ultimately propelling clinic growth and success.

Requirements

Skills

LeadershipCommunicationInterpersonalCustomer relationship managementWord processingCreative writingProblem-solvingProject management

Education

  • Bachelor/Honors
  • Bachelor’s degree in healthcare administration, business management, or a related field

Additional

  • Only Female
  • Experience in healthcare administration
  • Exceptional leadership, communication, and interpersonal skills
  • Available to work nights or weekends when needed
  • Excellent oral and written communication skills
  • Superior customer relationship management skills
  • Proficiency in the use of word processing software tools
  • Good creative writing skills
  • An analytical mind and problem-solving skills
  • Strong project management skills

Compensation & Benefits

As per company policy

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