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Manager- Operations
Essence Medical Bangladesh Limited.
Dhaka (Banani)
Full TimeNot specifiedBdJobsActive Hiring
Salary
Negotiable
Deadline
29 Apr 2026
Source
BdJobs
Location
Dhaka (Banani)
Salary
Negotiable
Deadline
29 Apr 2026
Key Responsibilities
* Spearhead daily clinic operations, driving seamless workflow, maintaining a clean and safe environment, and ensuring adherence to regulatory requirements.
* Lead and develop high-performing teams by recruiting, training, and supervising staff, as well as managing schedules and conducting performance evaluations.
* Deliver exceptional customer experiences by resolving complaints, setting high service standards, and orchestrating the patient journey from initial consultation to follow-up care.
* Drive financial performance by managing budgets, overseeing billing and collections, and optimizing inventory levels for medical supplies, pharmaceuticals, and retail products.
* Architect and execute business growth strategies, leveraging marketing initiatives to boost transaction rates, patient retention, and new client acquisition.
* Ensure regulatory compliance, maintaining stringent clinical governance and safety standards, and adhering to local, state, and federal laws.
* Foster strategic partnerships with external suppliers and vendors to secure equipment maintenance and inventory procurement.
* Resolve patient disputes and service issues promptly and professionally, protecting the clinic's reputation and upholding patient satisfaction.
* Collaborate with medical staff and leadership to launch new treatments, drive patient engagement, and achieve business objectives, ultimately propelling clinic growth and success.
Requirements
Skills
LeadershipCommunicationInterpersonalCustomer relationship managementWord processingCreative writingProblem-solvingProject management
Education
- Bachelor/Honors
- Bachelor’s degree in healthcare administration, business management, or a related field
Additional
- Only Female
- Experience in healthcare administration
- Exceptional leadership, communication, and interpersonal skills
- Available to work nights or weekends when needed
- Excellent oral and written communication skills
- Superior customer relationship management skills
- Proficiency in the use of word processing software tools
- Good creative writing skills
- An analytical mind and problem-solving skills
- Strong project management skills
Compensation & Benefits
As per company policy
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