Online Sales Manager

• Architect and execute e-commerce strategies to drive online sales growth and surpass targets • Lead and motivate a high-performing online sales team to consistently meet and exceed KPIs • Oversee and optimize multi-channel sales operations across Facebook, websites, and online marketplaces • Drive conversion rate optimization through data-driven insights and daily sales performance analysis • Collaborate with the marketing team to design and launch targeted campaigns, promotions, and offers • Deliver exceptional customer experiences by resolving queries, addressing complaints, and ensuring seamless issue resolution • Conduct market research and competitor analysis to stay ahead of industry trends and emerging opportunities • Develop and present actionable sales reports to management, providing daily, weekly, and monthly performance updates and recommendations