Senior E-commerce Operations Executive

* Spearhead e-commerce operations, driving seamless online experiences through meticulous management of product listings and data entry on Shopify. * Streamline order fulfillment, efficiently processing, tracking, and managing online orders to ensure timely delivery. * Orchestrate packing team operations, guaranteeing accurate and prompt order completion. * Oversee inventory management, reconciling physical stock with website data to prevent discrepancies. * Foster collaboration with the Digital Marketing team, reviewing social media content to ensure brand consistency. * Analyze Facebook Ads performance, identifying areas for improvement and optimizing campaigns for maximum ROI. * Deliver exceptional customer service, addressing queries, resolving complaints, and incorporating feedback to enhance the online shopping experience. * Align with cross-functional Sales and Marketing teams, ensuring unified operations and driving business growth through strategic coordination.