Customer Care Executive

* Drive exceptional customer experiences through prompt and professional responses to inquiries via phone, email, and social media. * Deliver accurate and timely product information, including pricing and availability, to meet customer needs. * Collaborate with cross-functional teams, including sales and technical, to address customer requirements and ensure seamless support. * Foster strong, long-term relationships with existing and potential clients through personalized engagement and proactive communication. * Resolve customer complaints efficiently and effectively, ensuring satisfaction and loyalty. * Manage and maintain detailed records of customer interactions, follow-ups, and issue resolutions. * Support the sales process by assisting with order processing, coordinating deliveries, and providing after-sales service. * Provide exceptional support to showroom or office visitors, addressing their queries and concerns in a professional and courteous manner.