Assistant System Engineer / System Engineer

* Drive network infrastructure development by configuring and troubleshooting routers, switches, firewalls, and WiFi systems. * Architect and manage Layer 2 and Layer 3 VPNs, ensuring seamless customer network device configuration. * Deliver exceptional customer support through multiple channels, including phone, email, remote access, and on-site visits. * Monitor and maintain core network devices, ensuring optimal performance and reliability for both the company and its customers. * Lead corporate customer and VIP support, providing timely and effective resolutions to incoming calls and requests.