Asst. Manager / Manager - IT (Poisa Bazar-Super Shop)

* Spearhead the implementation of cutting-edge technology solutions to drive business growth and enhance employee productivity. * Architect and manage IT systems, including hardware, software, and network infrastructure, to ensure seamless operations. * Drive digital marketing initiatives, including SEO/SEM, social media, email, and advertising campaigns, to maximize online presence. * Design and develop innovative digital content, such as social media posts, banners, and ads, to engage target audiences. * Develop and execute social media marketing strategies, leveraging platforms like Google, Facebook, and websites to boost brand visibility. * Create compelling visual content, including videos, graphics, and promotional materials, to support marketing efforts. * Troubleshoot and resolve technical issues, including hardware and software faults, to minimize downtime and ensure business continuity. * Provide top-notch support to stakeholders, including procedural documentation, reports, and training, to ensure IT literacy. * Foster strong relationships with customers, vendors, and colleagues to facilitate collaboration and knowledge-sharing. * Configure, maintain, and troubleshoot IT equipment, including software, hardware, NVR & IP cameras, and CCTV systems, to ensure optimal performance. * Conduct IT audits, inventory management, and electrical safety checks to ensure compliance and risk mitigation. * Coordinate administrative tasks with external partners to drive efficiency and productivity. * Resolve domain and hosting-related issues, and provide expertise on email servers, file servers, and ERP systems. * Deliver desktop and network support, including attendance system support, CCTV surveillance, web meetings, and conference meetings, to ensure seamless operations. * Develop and implement HR and admin-related solutions, including payroll server management, to drive business excellence. * Stay up-to-date with emerging trends and technologies to continuously improve IT processes and systems.