Customer Service Executive

• Spearhead customer engagement through prompt phone and social media responses, ensuring seamless communication. • Champion data management by accurately maintaining order records, sales analytics, and client databases. • Deliver exceptional customer experiences by providing timely product information and resolving queries and complaints. • Drive logistics efficiency by coordinating with courier services and meticulously managing delivery records. • Architect inventory management systems, ensuring accurate product tracking and fostering strong vendor/supplier relationships. • Collaborate with the team to develop and execute sales strategies, driving revenue growth and boosting overall sales performance.