Study Abroad Counselor

* Drive student success by providing personalized counseling and guidance on international study opportunities through various channels, including in-person meetings, phone calls, WhatsApp, and social media platforms. * Architect tailored solutions for prospective students, offering expert advice on programs, universities, colleges, schools, cost of living, tuition fees, and scholarships to empower informed decisions. * Foster strong relationships with academic institutions, student organizations, and other stakeholders to stay abreast of industry developments and best practices. * Lead social media engagement by creating and sharing relevant content, promoting the company's services, and building a robust online presence. * Manage university applications and visa processes, ensuring seamless execution and timely updates for clients. * Deliver exceptional customer service by maintaining regular communication with clients, addressing concerns, and providing support throughout the application process. * Navigate visa denials and appeals by preparing necessary documentation and providing expert guidance to clients. * Ensure meticulous documentation of client paperwork, applications, and progress notes, maintaining accuracy and attention to detail. * Collaborate with the team to achieve shared goals, drive business growth, and provide outstanding customer experiences. * Craft compelling documents, including Statements of Purpose (SOPs) and essays, to support university applications and scholarship submissions. * Execute telesales strategies to promote study abroad services, generating leads and converting prospects into enrollments. * Conduct proactive follow-up calls to prospective students and parents, providing valuable insights and information on study abroad programs and opportunities.