E-commerce Order & Delivery Coordinator (Female)

* Spearhead order fulfillment by verifying and confirming customer orders through proactive outreach and communication. * Foster strong relationships with courier partners through regular follow-ups, ensuring seamless package tracking and delivery. * Drive issue resolution by swiftly addressing delivery delays, returns, and other concerns, providing timely updates to customers and riders. * Manage and maintain precise daily records of order status, including delivered, pending, and canceled orders, to inform data-driven decisions.