Officer - IT Support & Digital Marketing

* Spearhead the installation and configuration of computer hardware, operating systems, and applications to ensure seamless functionality. * Drive the monitoring and maintenance of computer systems and networks, troubleshooting issues and resolving hardware or software faults. * Architect and execute comprehensive digital marketing strategies, including SEO/SEM, email, social media, and advertising campaigns to boost brand presence. * Design and develop innovative digital content, including social media posts, banners, and ads, to captivate target audiences. * Produce high-quality digital design work, such as Google and Facebook ads, and optimize banner sizing and versioning for maximum impact. * Leverage social media marketing expertise to create engaging content, edit videos, and craft static graphic content that drives brand engagement. * Conceptualize and design promotional materials, including logos, leaflets, flyers, and brochures, to elevate brand visibility. * Provide top-notch technical support, including procedural documentation and reporting, to ensure customer satisfaction. * Foster strong working relationships with customers, colleagues, and external partners to drive business growth. * Conduct IT audits, perform software and hardware maintenance, and ensure electrical safety checks on computer equipment to minimize downtime. * Manage and update inventory of hardware, software, and networking components, maintaining accurate documentation and records. * Collaborate with cross-functional teams to perform administrative tasks, ensuring seamless coordination and execution. * Stay adaptable and responsive to evolving business needs, taking on additional responsibilities as required by management.