C
Senior Project Officer
CARE Bangladesh
Dhaka
Full TimeNot specifiedBdJobsActive Hiring
Salary
৳82k - ৳82k
Deadline
17 Apr 2026
Source
BdJobs
Location
Dhaka
Salary
৳82k - ৳82k
Deadline
17 Apr 2026
Key Responsibilities
* Drive the development and implementation of Protection from Sexual Exploitation and Abuse (PSEA) and Complaints and Feedback Response Mechanism (CFRM) strategies across the "PROTISTHAA" project.
* Lead the design and operationalization of effective complaint and feedback response mechanisms, ensuring timely and sensitive responses to beneficiaries.
* Foster a culture of accountability and transparency, promoting a zero-tolerance approach to sexual exploitation and abuse within the project.
* Collaborate with consortium partners, including ACF, ACTED, RIMES, ESDO, Uttaran, and NSS, to strengthen PSEA and CFRM capacities and ensure alignment with global standards.
* Develop and deliver training programs to enhance staff and partner understanding of PSEA and CFRM principles, policies, and procedures.
* Manage and analyze data on complaints and feedback, identifying trends and areas for improvement to inform project adjustments and enhancements.
* Architect and maintain effective relationships with key stakeholders, including beneficiaries, local authorities, and project partners, to promote PSEA and CFRM awareness and adherence.
* Ensure that PSEA and CFRM are integrated into project planning, implementation, and monitoring, promoting a survivor-centered approach.
* Drive the development of project-specific PSEA and CFRM tools, guidelines, and resources, ensuring consistency with CARE's global policies and standards.
* Provide technical support and guidance to project staff and partners on PSEA and CFRM, ensuring that all project activities are designed and implemented with a strong focus on protection and accountability.
Requirements
Skills
SafeguardingProtectionPSEAAccountabilityHumanitarian programmingComplaint and feedback systemsDRRAnticipatory ActionEarly warning systemsRohingya responseMEAL systemsDigital feedback toolsMulti-partner projectsConsortium projectsHumanitarian protection frameworksSafeguarding principlesEthical communicationCommunicationFacilitationTrainingMentoringCoordinationConflict-resolutionProblem-solvingDocumentationReportingDatabase managementBanglaEnglishRohingya/Chittagonian dialect
Education
- Master's degree in Social work, Gender Studies, Psychology, Human Rights, Law, Development Studies, or related field.
Additional
- Minimum 4 years’ experience working in safeguarding, protection, PSEA, accountability, or humanitarian programming.
- Direct experience managing or co‑managing complaint and feedback systems.
- Experience in DRR, Anticipatory Action, early warning systems, or Rohingya response.
- Experienced in working with government actors, clusters, and UN-led coordination systems.
- Knowledge of MEAL systems and digital feedback tools.
- Demonstrated experience working with multi-partner or consortium projects.
- Experience managing sensitive cases and supporting survivor-centered referrals.
- Strong understanding of humanitarian protection frameworks, safeguarding principles, and ethical communication.
- Strong communication, facilitation, training, and mentoring skills.
- Ability to manage sensitive information with confidentiality and integrity.
- Excellent coordination, conflict-resolution, and problem-solving abilities.
- Strong documentation, reporting, and database management skills.
- Fluency in Bangla and English; Rohingya/Chittagonian dialect an advantage.
- Initiating actions.
- Communicating with impact.
- Planning and organizing.
- Negotiation.
- Operational decision making.
- Stress tolerance.
- Respect and Integrity
- Innovation and Initiative
Compensation & Benefits
Provident FundGratuityFestival BonusLeave EncashmentLife and Health InsuranceDay Care facilitiesWorking Mother Benefits
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