Officer/Sr. Officer-Welfare and Counseling

* Drive employee engagement and welfare by addressing worker complaints, grievances, and counseling issues in a timely and confidential manner. * Foster a positive and supportive work environment through one-to-one counseling sessions, focusing on issues such as absenteeism, performance, and personal concerns. * Facilitate open communication between workers and management to promote a harmonious industrial relationship and resolve disputes effectively. * Collaborate with various committees, including Trade Union, Safety Committee, and Anti-Harassment Committee, to ensure worker well-being and compliance with regulations. * Educate workers on company policies, including leave rules, benefits, attendance, and service rules, to ensure they are informed and empowered. * Conduct regular audits of worker welfare facilities, such as canteens, toilets, and childcare rooms, to identify areas for improvement and ensure a safe and healthy work environment. * Identify and address worker dissatisfaction, safety concerns, and compliance gaps through regular floor visits and feedback sessions. * Provide confidential support and guidance to female workers on issues such as harassment, maternity, childcare, and health concerns. * Develop and implement awareness programs and training sessions on topics like workplace behavior, harassment prevention, and health and hygiene to promote a positive and respectful work culture. * Maintain accurate and up-to-date records, including worker grievance registers, counseling logs, and harassment complaint records, to track progress and identify trends. * Analyze data and prepare weekly and monthly reports for management, highlighting key trends, concerns, and recommendations for improvement. * Ensure compliance with regulatory requirements and support audits by presenting welfare-related documents and demonstrating effective grievance handling procedures. * Lead special projects and initiatives as assigned by management to drive continuous improvement in worker welfare and counseling services.