Branch In-charge/ Assistant Branch In-charge - Outlet Operation (Retail Fashion Brand - Sailor)

* Drive sales performance to achieve business plan targets, ensuring consistent growth and revenue expansion. * Oversee daily showroom operations, streamlining activities to maximize efficiency and productivity. * Architect operational strategies that prioritize quality and customer service excellence, fostering a positive brand experience. * Manage and monitor key showroom functions, including inventory, cash handling, administration, safety, and security protocols. * Implement visual merchandising plans, creating an engaging and immersive brand environment that resonates with customers. * Lead and coordinate daily workloads for outlet associates, ensuring a clean, safe, and well-maintained facility, as well as effective CCTV operations. * Deliver exceptional customer experiences, addressing queries and concerns, and promoting new products and offers to drive customer engagement and loyalty. * Collect and analyze customer feedback, using insights to inform improvements and enhancements that exceed customer expectations.