F&B Manager

* Drive revenue growth by achieving budgeted food sales, beverage sales, labor costs, and profitability targets. * Lead customer engagement through timely follow-up calls, ensuring exceptional client experiences and fostering loyalty. * Conduct market research and analyze competitor pricing to inform strategic decisions and stay ahead of the competition. * Collaborate with the marketing team to develop and execute effective Food & Beverage marketing initiatives. * Build and maintain relationships with potential and existing clients through entertainment, sales promotions, and targeted mailings. * Develop and implement department control procedures, ensuring seamless operations and compliance with hotel policies. * Manage all Food & Beverage inquiries, providing timely responses and follow-ups to drive business growth. * Coordinate with large group meeting and banquet planners to deliver tailored services and facilities, including proposals, contracts, and function statements. * Confirm event details with planners, ensuring accuracy and attention to detail. * Oversee daily administrative tasks, including proposals, function contracts, and maintenance of hotel credit policies. * Directly manage large function billings, ensuring accuracy and timeliness, and oversee medium and small function billings. * Gather guaranteed attendance numbers for large events and oversee this process for medium and small events. * Develop and maintain the department manual, ensuring it remains up-to-date and relevant. * Supervise weekly payroll input, ensuring accuracy and compliance with hotel policies. * Participate in weekly F&B meetings and Department Head meetings, contributing to strategic discussions and decision-making. * Assist in menu planning and pricing, collaborating with the culinary team to create innovative and profitable offerings. * Maintain a complete knowledge of fire procedures and emergency protocols, ensuring the safety and well-being of guests and staff. * Participate in Manager on Duty shifts, providing leadership and support to the hotel team. * Ensure accurate bar inventory management, including opening and closing inventories, bar summaries, and cash deposits. * Maintain bar control policies, ensuring compliance and minimizing risk. * Complete monthly inventory, function bills, and requisitions, ensuring timely and accurate completion of administrative tasks. * Develop and manage weekly schedules, ensuring adequate staffing, consistent service, and labor costs below 15%.